Privacy Policy for Thomas Coatings, LLC

Effective Date: 12/31/2024

1. Introduction
Thomas Coatings, LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us via phone calls and text messages through our business phone network, Line2.

2. Information We Collect
When you contact us via phone or text message, we may collect the following information:

  • Your name
  • Your phone number
  • Any information you provide during communication (e.g., inquiries about services, appointment details, or customer feedback)

3. How We Use Your Information
We use the information collected through calls and texts for the following purposes:

  • Responding to inquiries and service requests
  • Scheduling appointments and providing customer support
  • Sending updates, confirmations, or promotional messages (with your consent)
  • Maintaining internal records and improving our services
  • Ensuring compliance with legal and regulatory requirements

4. Information Sharing and Security
We do not sell, rent, or share your personal information with third parties, except as necessary to provide our services, comply with legal obligations, or protect our rights. We take reasonable measures to protect your personal data from unauthorized access, disclosure, or misuse.

5. Opt-Out and Consent
By communicating with us via phone or text, you consent to receiving messages from us. If you wish to stop receiving text messages, you can opt out by replying "STOP" to any message. If you wish to opt out of calls, please contact us directly. Standard message and data rates may apply.

6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.

8. Contact Us
If you have any questions about this Privacy Policy or our communication practices, please contact us at:

Thomas Coatings, LLC 401-406-5000
info@thomascoatings.com

By continuing to communicate with us, you acknowledge and accept the terms of this Privacy Policy.

PRIVACY POLICY

Terms and Conditions for Thomas Coatings, LLC

Effective Date: 12/31/2024

1. Introduction
These Terms and Conditions ("Terms") govern your use of the services provided by Thomas Coatings, LLC ("Company," "we," "our," or "us"). By engaging with our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

2. Services Provided
Thomas Coatings, LLC provides professional concrete coating services. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. Quotes and Payments

  • All quotes provided are estimates and subject to change based on project scope and conditions.
  • A deposit may be required before work begins.
  • Full payment is due upon completion of services unless otherwise agreed upon in writing.
  • We accept various payment methods, including cash, check, and electronic payments.

4. Cancellations and Refunds

  • Clients may cancel scheduled services with at least 48 hours' notice.
  • Deposits may be non-refundable depending on project scope and incurred costs.
  • Refunds will be assessed on a case-by-case basis at the discretion of Thomas Coatings, LLC.

5. Liability and Warranties

  • We warrant our workmanship for a specified period as outlined in our service agreement.
  • Thomas Coatings, LLC is not liable for damages resulting from improper maintenance, unforeseen site conditions, or external factors beyond our control.
  • Clients must adhere to all provided care and maintenance instructions to ensure the longevity of the coating.

6. Use of Communication Services
By contacting us via phone or text, you consent to receive messages related to our services. You may opt out of communications by replying "STOP."

7. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Rhode Island, without regard to conflict of law principles.

8. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.

9. Contact Information
For any questions regarding these Terms, please contact us at:

Thomas Coatings, LLC
401-406-5000
info@thomascoatings.com

Terms and
Conditions 

PRIVACY POLICY

Privacy Policy for Thomas Coatings, LLC

Effective Date: 12/31/2024

1. Introduction
Thomas Coatings, LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us via phone calls and text messages through our business phone network, Line2.

2. Information We Collect
When you contact us via phone or text message, we may collect the following information:

  • Your name
  • Your phone number
  • Any information you provide during communication (e.g., inquiries about services, appointment details, or customer feedback)

3. How We Use Your Information
We use the information collected through calls and texts for the following purposes:
  • Responding to inquiries and service requests
  • Scheduling appointments and providing customer support
  • Sending updates, confirmations, or promotional messages (with your consent)
  • Maintaining internal records and improving our services
  • Ensuring compliance with legal and regulatory requirements

4. Information Sharing and Security
We do not sell, rent, or share your personal information with third parties, except as necessary to provide our services, comply with legal obligations, or protect our rights. We take reasonable measures to protect your personal data from unauthorized access, disclosure, or misuse.

5. Opt-Out and Consent
By communicating with us via phone or text, you consent to receiving messages from us. If you wish to stop receiving text messages, you can opt out by replying "STOP" to any message. If you wish to opt out of calls, please contact us directly. Standard message and data rates may apply.

6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.

8. Contact Us
If you have any questions about this Privacy Policy or our communication practices, please contact us at:

Thomas Coatings, LLC 401-406-5000
info@thomascoatings.com

By continuing to communicate with us, you acknowledge and accept the terms of this Privacy Policy.

Terms and Conditions

Terms and Conditions for Thomas Coatings, LLC

Effective Date: 12/31/2024

1. Introduction
These Terms and Conditions ("Terms") govern your use of the services provided by Thomas Coatings, LLC ("Company," "we," "our," or "us"). By engaging with our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

2. Services Provided
Thomas Coatings, LLC provides professional concrete coating services. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. Quotes and Payments

  • All quotes provided are estimates and subject to change based on project scope and conditions.
  • A deposit may be required before work begins.
  • Full payment is due upon completion of services unless otherwise agreed upon in writing.
  • We accept various payment methods, including cash, check, and electronic payments.

4. Cancellations and Refunds

  • Clients may cancel scheduled services with at least 48 hours' notice.
  • Deposits may be non-refundable depending on project scope and incurred costs.
  • Refunds will be assessed on a case-by-case basis at the discretion of Thomas Coatings, LLC.

5. Liability and Warranties

  • We warrant our workmanship for a specified period as outlined in our service agreement.
  • Thomas Coatings, LLC is not liable for damages resulting from improper maintenance, unforeseen site conditions, or external factors beyond our control.
  • Clients must adhere to all provided care and maintenance instructions to ensure the longevity of the coating.

6. Use of Communication Services
By contacting us via phone or text, you consent to receive messages related to our services. You may opt out of communications by replying "STOP."

7. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Rhode Island, without regard to conflict of law principles.

8. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.

9. Contact Information
For any questions regarding these Terms, please contact us at:

Thomas Coatings, LLC
401-406-5000
info@thomascoatings.com