Privacy Policy for Thomas Coatings, LLC
Effective Date: 12/31/2024
1. Introduction
Thomas Coatings, LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us via phone calls and text messages through our business phone network, Line2.
2. Information We Collect
When you contact us via phone or text message, we may collect the following information:
- Your name
- Your phone number
- Any information you provide during communication (e.g., inquiries about services, appointment details, or customer feedback)
3. How We Use Your Information
We use the information collected through calls and texts for the following purposes:
- Responding to inquiries and service requests
- Scheduling appointments and providing customer support
- Sending updates, confirmations, or promotional messages (with your consent)
- Maintaining internal records and improving our services
- Ensuring compliance with legal and regulatory requirements
4. Information Sharing and Security
We do not sell, rent, or share your personal information with third parties, except as necessary to provide our services, comply with legal obligations, or protect our rights. We take reasonable measures to protect your personal data from unauthorized access, disclosure, or misuse.
5. Opt-Out and Consent
By communicating with us via phone or text, you consent to receiving messages from us. If you wish to stop receiving text messages, you can opt out by replying "STOP" to any message. If you wish to opt out of calls, please contact us directly. Standard message and data rates may apply.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.
8. Contact Us
If you have any questions about this Privacy Policy or our communication practices, please contact us at:
Thomas Coatings, LLC 401-406-5000
info@thomascoatings.com
By continuing to communicate with us, you acknowledge and accept the terms of this Privacy Policy.